Submit a Help Request

The College of Sciences IT team uses ServiceNow to receive and manage service requests from faculty and staff. All College of Sciences employees are strongly encouraged to submit requests for IT services through this form to ensure the most efficient and responsive service.

How to Submit a Service Request

You can use the form below to generate a service request. If you do not see the form, please login using your UnityID. If you cannot login, or if the form does not load for you, you can also email

Fill the form fields to the best of your ability and you will receive an automated message to confirm that we have received it. A member of the Sciences IT staff will be in touch with you shortly

How to Check the Status of an Existing Service Request

Have you already submitted a service request and would like to check the status of the request or review communications with the technician? Please visit the ServiceNow Customer Portal and log in with your UnityID.


You must log in with your UnityID to access this form. Please login.